Shipping Policy

Please allow up to 5 business days for your merchandise to be packaged and shipped, I'm one woman running this company.

Tanja Hass Art is not liable for any lost or stolen packages. Once the package has been shipped it is out of my hands. I do not hand deliver packages.

Currently I only ship within the EU, However If you live outside the EU feel free to contact me and we can work something out.

International orders might take between 3 - 6 weeks to be delivered, depending on the destination and the current world situation . if you have any questions about shipping or your package is missing please feel free to email me using the contact section of this website.

Returns and Exchanges

Orders will be refunded by request of the customer before shipping, once the order has been shipped the unopened order must be returned by mail, any shipping cost will be covered by the customer.

Costumers can requests items to be removed and refunded before the order is shipped.